FAQs

Our lenses are high-quality TAC polarized lenses providing UV protection & polarized against glare.

Not quite. In order to keep our frames entirely non-toxic we use a small amount of beeswax to help waterproof the bamboo.

Yes! Our lenses are polarized at filter level 3 (or "very dark tint"). This is the dark end of the general purpose category and is suitable for bright sun, as well as reflected light from snow or water.

Yes. Our lenses proved the top 400 level protection against harmful UVA/UVB rays.

Yes! Our sunglasses are shipped in recycled cardboard packaging and each pair is protected with a reusable hard bamboo case and bio-friendly burlap soft pouch.

Pandas weigh about .8oz or 22g on average (slightly less than the average newborn baby panda bear).

You can buff out any smudges with a microfiber cleaning cloth. If your glasses didn't come with one, jus let Zookeeper know and we'll send you one free of charge!

When you purchase our eco-friendly bamboo sunglasses, you'll help both people and the planet through our Gift of Vision program

Through our partnership with Optometry Giving Sight, we provide a life-changing eye examp and pair of perscription glasses to someone in need.

In addition, we use recycled/recyclable packaging content and donate to offset the carbon footprint generated through shipping means.

Your choice to use sustainable materials over single-use plastics has an impact on our worldwide marketplace. By increasing the demand for materials that are kind to our planet you send a clear message to brands that the era of fast fashion is done. Green is the new black. 

Our watches are crafted from sustainable bamboo, eco-friendly Portuguese cork and recycled metals.

Currently, all Panda Watches ship in recycled cardboard & brown paper protection.

Yes. All our Panda Watches come with a beautiful bamboo box. In addition, for both our Dreamer Bamboo Watch & Traveler Bamboo Watch we have replaced the generic watch-pillow with a resusable shipping bag made from recycled plastics.

For every Panda Bamboo Watch sold, you are donating the #GiftofEducation to someone in need through our partnership with Pencils of Promise, an NGO committed to building schools in underserved areas.

In addition, we use recycled/recyclable packaging content and donate to offset the carbon footprint generated through shipping means.

Your choice to use sustainable materials over single-use plastics has an impact on our worldwide marketplace. By increasing the demand for materials that are kind to our planet you send a clear message to brands that the era of fast fashion is done. Green is the new black. 

You should have received an email with your order details, including an order number. This email will also supply you with a tracking number so you can monitor the shipment.

If you ever need help with an order, please send us an email, and we can help you.

Do not despair! We see surges in demand for particular styles and can run out. However, we are constantly refilling our inventory.

Yet, the current global supply chain is hitting industries hard.

If there is a style you want, please email us and let us know. We can give you a general timeframe of when they'll be back in stock.

Of course! Just send us an email and we can help you with any specific questions.

You can also request our "Try 3 Special" if that is what you prefer.

We're suckers for a good love story! :) Send us an email and let us konw what you're looing for (styles, group size, etc). We have accommodated many wedding parties on this special day!

Yes! Word of mouth is how we've grown so much!

Send us a request!

Note: In order to maintain authentic real reviews, we have a strict policy against pay for any reviews or social postings.

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